Frequently Asked Questions

Everything you need to know about organizing your space with The Shelving Store.

What are the shipping costs for heavy shelving units?

We offer tiered flat-rate shipping based on the weight of your order. Standard ground shipping is free for all orders over $150 within the contiguous United States.

Are your wire shelving units rust-resistant?

Yes, our chrome-plated units are designed for dry storage, while our epoxy-coated and stainless steel options are specifically engineered to be rust-resistant for use in humid environments or walk-in coolers.

Can I customize the height of my shelves?

Absolutely. Most of our shelving systems feature adjustable clips that allow you to position each shelf at one-inch increments along the support posts.

What is your return policy for home organization products?

We accept returns on all standard, non-custom items within 30 days of delivery. Items must be in their original packaging and in resalable condition.

Do you offer bulk discounts for commercial projects?

Yes, we provide volume pricing for large-scale residential or commercial installations. Please contact our sales team directly for a custom quote.

How much weight can each shelf hold?

Weight capacities vary by model, but our heavy-duty industrial wire shelves can typically support up to 800 lbs per shelf when weight is evenly distributed.